With over 16 years' experience in the recruitment industry, Michael is a passionate, personable and accomplished L&D professional, that is highly motivated by helping individuals to reach their potential and supporting businesses to increase productivity and improve performance.
Over the last decade, Michael has trained thousands of recruiters and supported hundreds of recruitment managers. He has built strong and successful L&D teams, re-engineered L&D functions and processes from the ground up, and rolled out new training programs and initiatives that have reduced costs, increased revenue and improved productivity and performance.
Michael loves working in the industry and feels proud of the impact that recruitment professionals have on people's lives and clients' business operations. Michael is a member of the RCSA WA Council and helps maintain professional standards across the industry, promoting recruitment as a career of choice.
What It Takes To Become A Top Biller In 2026
Top Billers today do the same things that Top Billers have always done – work hard, work smart, deliver great results and provide excellent service to meet their customers’ needs, and doing it faster and better than anyone else. Michael breaks this down across a number of key behaviours, habits and routines, highlighting that becoming a top biller is something that anyone is capable of, as long as they’re prepared to do what others won’t. Michael also shares his journey of starting in recruitment without a university degree, professional background or industry experience and how he achieved 500k in personal fees and won his company’s ‘Best Performing Trainee of the Year’ award in his first year.